Every false alarm costs you money—lost sales, fire department fines, customer trust. Our video verification system lets you see what triggered the alarm before making expensive decisions. And with one dashboard for all locations, you finally have visibility across your entire portfolio.
When an alarm triggers, you get video within seconds. Is it smoke from a real fire or steam from the food court? Know instantly, act appropriately.
Stop calling individual stores to check detector status. See battery levels, maintenance needs, and alarm history across all locations in real-time.
Push notifications to your phone, your regional manager's phone, and your security team. Customize who gets what alerts, so the right people respond.
Cardboard, packaging materials, stored inventory—stockrooms are fire risks that often go unmonitored. Our wireless detectors install in minutes, cover high shelving, and connect to your main system.
Cooking smoke causes most retail false alarms. Our multi-sensor detectors distinguish between cooking steam and actual smoke, so your food court doesn't evacuate every time someone burns a burger.
Most retail fires happen when stores are closed and no one's watching. With remote video verification, you can respond to 2am alarms from your phone—check the video, call fire department if needed, or silence a false alarm.
Discrete ceiling-mount detectors that blend in with your store design. No ugly industrial equipment on your sales floor, but complete coverage where customers and merchandise are.
"We had 47 false alarm calls last year across our 23 stores—each one cost us $500-800 in fire department fees alone, plus the lost sales and customer complaints. After installing Particlesensing, we've had 3 calls total, and all three were legitimate smoke events that we caught early."
Michael Roberts
Operations Manager, RetailMax Chain, Australia
When a smoke detector triggers, our AI cameras automatically capture video of the area. Security can see in seconds whether it's actual smoke or steam from a food court, dust from stock movement, or an aerosol spray. No more expensive fire department callouts for nothing.
Yes, our cloud dashboard shows every detector across every location in real-time. You can see which stores have low battery alerts, which had recent alarms, and even compare detector health across your portfolio. Regional managers can filter to their stores only.
You get an instant push notification with video. If it's a real fire, you can alert emergency services immediately with the video evidence. If it's a false alarm, you can silence it remotely and save the $500+ fine for unnecessary fire department response.
We've done full 100-store rollouts in under 6 months. Wireless installation means most stores can be done overnight without disrupting business hours. We provide detailed installation guides so your maintenance team or local electricians can handle it.